Privacy Policy

Shopaholic HQ (“we”, “us”, the “maison”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, why we collect it, and the choices you have.

By using our website or purchasing from us, you agree to the practices described here.

We collect information you provide directly — such as your name, contact details, shipping and billing addresses, and order history — when you make a purchase, create an account, contact client services, or subscribe to our list.

We also collect limited technical information automatically, including device and browser type and general usage data, to keep the site secure and to improve how it performs.

We use your information to process and deliver orders, to provide client services, to authenticate purchases, to prevent fraud, and to send you updates you have asked to receive.

We do not sell your personal information. We rely on your consent for marketing communications, and on our legitimate interest in running the maison for operational uses.

Payments are processed by our payment partner. Your full card details are entered directly with them and are never seen or stored by us. We retain only a record of the transaction necessary to fulfil and support your order.

We use a small number of cookies and similar technologies to remember your cart, keep you signed in, and understand how the site is used. You can manage cookies through your browser settings; disabling some may affect how the site works.

We share information only with the partners who help us operate — such as shipping carriers, payment processors, and technology providers — and only to the extent needed to serve you. We may also disclose information where required by law.

Depending on where you live, you may have the right to access, correct, or delete your personal information, to object to certain processing, or to withdraw consent. To exercise any of these rights, write to us at clientservices@shopaholichq.com.

We keep personal information for as long as needed to fulfil the purposes described here and to meet legal and accounting obligations. We use appropriate technical and organisational measures to protect it, though no method of transmission is ever entirely secure.

Questions about this policy or your information may be sent to clientservices@shopaholichq.com. We will respond within a reasonable time.